Frequently Asked Questions
How will I receive my photos?
Once the photo generation is completed we will provide you with a link through the dashboard to access your files securely from a desktop, web, or mobile.
Do you offer refunds?
Yes, we offer refunds as long as the AI has not yet been trained.
What photo formats do you support?
We support PNG and JPG formats.
Do you offer group portraits?
We don't currently support group portraits.
What does retouching mean?
Headshot retouching is a manual process that involves thoroughly examining every aspect of an image to ensure it meets the highest standards of quality. This may involve eliminating distractions such as temporary blemishes or stray hairs, as well as adjusting the brightness, color, and contrast to bring out the best in the subject's expression. The goal of headshot retouching is to produce polished, professional images that showcase the subject in the best possible light.
How many photos should I upload?
We recommend at least 10 close-ups, 3 profiles, 5 upper-body. Photos must be varied with respect to lighting conditions, poses and facial expressions.
For how long do you retain my data?
All photos and generated data will be deleted within 7 days.